Return and Refund Policy

At Wonderlust, we strive to ensure your satisfaction with every purchase. Please review our return and refund policy below:

Exchange Policy:
We offer exchanges on eligible items within 5 days of purchase.
To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received.
Exchanges are subject to product availability. If the desired item is out of stock, we will provide you with a store credit.
Refund Policy:
Refunds will only be issued in the following circumstances:
a. The item ordered arrives broken or damaged.
b. We are unable to provide you with a replacement for the damaged item.
To request a refund, please contact our customer service team within 5 days of receiving the damaged item.
Refunds will be issued to the original payment method used for the purchase.
Return Process:
To initiate an exchange or refund, please contact our customer service team at 00971561666590.
Please provide your order number and details of the item you wish to exchange or refund.
Our customer service team will guide you through the return process and provide you with further instructions.
Exceptions:
Certain items, such as perishable goods, personalized products, and clearance items, may not be eligible for exchange or refund.
We reserve the right to refuse exchanges or refunds if the returned item does not meet our eligibility criteria.
Shipping Costs:
Customers are responsible for the cost of return shipping unless the item arrived damaged or broken.
Shipping costs are non-refundable.
Store Credit:
If an exchange or refund is not applicable, we may offer store credit as an alternative option.

By making a purchase with Wonderlust, you agree to abide by the terms and conditions outlined in this return and refund policy.

If you have any questions or concerns, please don’t hesitate to contact our customer service team for assistance.